Returns & Exchanges

At Market Lane Coffee, we strive to ensure you receive the freshest beans and highest quality brewing equipment. If your order is damaged or incorrect, we are committed to making it right through a prompt replacement or refund.

Return Process

• 1.
  Contact Our Team

  Email our customer support within 7 days of receiving your order, including your order number and photos of any damaged items or packaging.

• 2.
  Assessment Process

  Our quality control team will review your request to determine if the product is eligible for a return based on food safety standards and equipment warranties.

• 3.
  Return Shipment

  If a return is required for non-perishable hardware, we will provide a prepaid shipping label for you to drop off the package at any authorized carrier location.

• 4.
  Refund or Replacement

  Once your return is processed, we will either dispatch a fresh replacement immediately or issue a full refund to your original payment method within 5 business days.